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Chatsie

Why We Built Manage.Chatsie

Learn how Manage.Chatsie helps families support loved ones remotely through real-time screen streaming and secure online tools that make guidance and device management simple, clear, and stress-free.

The Chatsie C

Written by Chatsie

2 min

An older woman and man sitting together on a sofa, smiling as they look at a smartphone screen, sharing a lighthearted moment.
An older woman and man sitting together on a sofa, smiling as they look at a smartphone screen, sharing a lighthearted moment.
An older woman and man sitting together on a sofa, smiling as they look at a smartphone screen, sharing a lighthearted moment.

Families today are more spread out than ever. Children move for work, grandchildren study abroad, and ageing parents often stay in the homes and communities they love. Distance doesn’t weaken those bonds, but it can make the simple act of helping a loved one a lot harder.

We’ve all been there: trying to help someone fix a phone setting over the phone. “What can you see now?” “No, not that button, the one on the left.” It’s frustrating for everyone involved and it often leaves both sides feeling helpless. That’s why we built Manage.Chatsie.

Our screen streaming feature was designed for one purpose: to make it easier for families to support each other remotely. With the user’s permission, a trusted family member or carer can view their screen in real time. It means no more guesswork - you can see exactly what’s happening, then guide them with clear, confident advice.

Sometimes, the issue goes beyond simple guidance. Maybe it’s a billing question, an app update, or a setting that needs adjusting. That’s where Manage.Chatsie comes in.

This secure online area allows authorised relatives or carers to log in and handle more complex tasks on behalf of their loved one. From managing apps to reviewing account details, it’s a safe, transparent way to lend a hand when you can’t be there in person.

At Chatsie, we believe technology should bring families closer, not create more barriers. Whether you’re five minutes down the road or five hundred miles away, Manage.Chatsie helps you stay connected, confident, and in control, together.