If you need help setting up your phone, you can get a friend or family member to help you remotely from any web browser. They can help you change your saved numbers, as well as some other settings.
You can configure some of your Chatsie phone settings remotely via the web, such as adding and editing contacts. To do this, you need to get a 5-letter code from the phone you want to configure. To find this code: 1. On the main Menu, scroll down and tap "Other options". 2. Tap "Get help". 3. Tap the button labelled "Generate code" (you may have to scroll down to see it). 4. This will generate a 5-letter code that expires after 5 minutes. 5. Type this code into manage.chatsie.com to manage Chatsie on the web. 6. If the code expires, tap "Get a new code" to generate a new code. You will need a 5-letter code from the phone you want to configure to connect to Chatsie on the web. 1. Visit manage.chatsie.com. 2. Underneath the header "Manage a phone", enter the 5-letter code generated by Chatsie on your phone, then click "Continue". 3. You are now connected to Chatsie on the web! Note: The "Syncing" message at the top of your screen will show briefly when saving changes. It will display indefinitely if you are having connection issues. To disconnect from Chatsie on the web via your computer: 1. Click "End session" in the top left-hand corner of the screen. On your computer, you will be returned to the "Manage a phone" page. On your phone, you will be returned to the "Advanced" page. To disconnect from Chatsie on the web via your phone: 1. Tap "Disconnect from web". 2. Then tap "Yes". 1. Connect your phone to Chatsie on the web. 2. Click "Add and edit saved numbers". 3. Click on the contact you want to edit. You may have to scroll down to see it. 4. Make the change(s) you would like. You can edit the name and number of the contact, and whether it is shown as a calls or texts shortcut. 5. The click "Save changes". 6. Your contact has now been edited. Note: The "Syncing" message at the top of the screen will show briefly when saving changes. It will display indefinitely if you are having connection issues. The procedure for deleting a contact via Chatsie on the web is as follows: 1. Connect your phone to the Chatsie on the web. 2. Click "Add and edit contacts". 3. Click on the contact you want to delete. You may have to scroll down to find it. 4. Click "Delete number". 5. When asked if you are sure you want to delete the contact, click "Delete [contact name]". 6. Your contact has been deleted.